NANDI-The Yatra Sarthi Directorate of Rural Sanitation(J&K) there web & mobile application (the "Service") and are committed to protecting the privacy and security of your personal information.This privacy statement describes how we collect and use your personal information and data, in accordance with the EU General Data Protection Regulation (GDPR).It applies to all users of the NANDI-The Yatra Sarthi app service and website visitors, known through this document as “users” or “data subjects”. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy
We collect several different types of information for various purposes to provide and improve our Service to you
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
We collect personal information to enhance your experience with the NANDI-The Yatra Sarthi app. The following information is optional and not required for the app's core functionality:
Providing this information will help us to offer a more personalized experience, but it is not mandatory. You can use the app without sharing these details.
The NANDI-The Yatra Sarthi app accesses your location to help users find the nearest toilets and langars. We do not track your location; instead, users can find out how far they are from these facilities. Additionally, users can register complaints with latitude and longitude, which is necessary for determining the address of the complaint location. The app requires location access to provide this functionality, but we only use location data when the application is running and not in the background.
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
User has the choice to opt out and not provide information that is being sought for use of the Services. However, opting out or not providing the complete information will disqualify you from using the Services.
The User data is collected to provide, improve, personalize, support and make the Services more relevant. The information is also used for research, development of the Services. Information collected from User(s) helps us to recommend content.
NANDI-The Yatra Sarthi uses the collected data for various purposes:
The NANDI-The Yatra Sarthi app includes references to various third-party brands and services. We have established official partnerships and have obtained the necessary permissions to represent these brands within our app. Below is a summary of our key third-party relationships:
We collaborate with local sanitation services and langar providers to offer real-time data on the nearest facilities to our users. These partnerships are formalized through agreements with each service provider.
The app is developed under the auspices of the Directorate of Rural Sanitation, Department of Rural Development & Panchayati Raj, ensuring alignment with government standards and objectives.
Contact Information for Verification: For more information or to verify these partnerships,
Please contact us at email: [email protected] or 0191-2438269(Jammu),0194-2470559(Srinagar)
NANDI-The Yatra Sarthi will retain User Data in accordance with a Customer’s instructions, including any applicable terms in the Customer Agreement and Customer’s use of Services functionality, and as required by applicable law. Customer may be able to customize its retention settings and apply those customized settings. The deletion of Customer Data and other use of the Services by Customer may result in the deletion and/or de-identification of certain other associated information. We may retain information pertaining to you for as long as necessary for the purposes described in this Privacy Policy.
collected by us is shared, to necessary and reasonable extent, with persons and/or legal entities who aid us render our services to the User. However such persons and legal entities are obligated not to disclose or use the information shared for any purpose other than to facilitate the services, engagements and tasks assigned to them by us. We may have to disclose User information and any service related information with respect to Users, when required by law or in case of legal summons and proceedings. The User will be notified of such disclosure within the period required by statute.
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us
By email: [email protected]